Shipping policy

All orders consisting of items we have in stock are shipped in the order in which they were received and shipped within 3 business days.  We will contact you if an item is delayed due to an unforeseen reason.
Any expected shipment dates given to the customer are approximate.  We will use EMS, DHL, FedEx and UPS for international shipping,  We use the shipping company selected by the buyer during checkout.  We will place a backorder for non-stocked items within 24 business hours of order placement by the customer.  The delivery date depends on the item.  Please make sure to confirm the lead time before placing your order.  Backorder items will be shipped immediately once we receive them.  Each new item is sold as-is and in case the ordered part is delivered correctly we do not accept returns.  EMS, DHL and FedEx insure all parcels, so any item damaged during delivery will need to be claimed with the courier for insurance.  Japex Ltd will need to contact the courier and submit photos as evidence.  Therefore, please contact Japex Ltd. ASAP in case you think your order was damaged during delivery.